Privacy Policy

UK Writings – Privacy Policy

We have developed this Privacy Policy so that everyone who accesses and uses our site has a full understanding of how and why we collect information, what information we do collect and how we protect that information.

There are three types of information that are collected – anonymous and aggregate information, personal information that is willingly provided by visitors/customers, and financial information as customers make purchases – again, information that customers provide to our third party SSL-certified payment processor. The anonymous, aggregate information is collected for a different set of purposes.

Anonymous Aggregate Information

We collect information when visitors arrive on our site that does not identify them personally but that does identify the following:

  • The total number of visitors on a daily basis

  • The amount of time visitors spend on the UK Writings site

  • Which pages visitor access and how long they stay on each page

  • What times of the day visitors access our site

  • What devices visitors use to access the UK Writings site

  • Which browsers are used to access our site

  • Percentage of visitors that ultimately become customers.

The purposes for collecting this anonymous information are many:

  • We need to be certain that our website is easily accessible from any device

  • We want to improve experiences for visitors

  • We want to be certain that there are no broken or missing links or other technical issues

  • We want to track data on page usage to inform what we may need to change to attract and hold more visitors

Personal Information Provided Voluntarily

Some visitors request additional information from us and provide their email addresses in order for us to send them that information.

Other visitors become customers and provide names, email addresses, and telephone numbers as a part of the ordering process.

It is our job to secure and protect personal information that is given to us, and we do so with strong firewalls and the latest and most sophisticated security systems. Personal information is encrypted. As well, we never share, sell, trade or otherwise distribute personal information to any third parties.

When customers become inactive, their personal information is purged from our system.

Our Use of Your Email Address

We use visitor/customer email addresses for communication, for customer service, and for any issues related to a purchased product or service. Other uses of your email by us include the following:

  • Verification of an order

  • Newsletter

  • Inform about special promotions or sales

  • Inform about changes to any of our policies

  • Responding to emails sent to us

At any time, a subscriber to our newsletters/promotions may opt out of those email communications – procedures to do that are on the emails.

Your Financial Information

We do not hold any customer financial information. We use a third-party payment processor that is SSL certified – the same processor that many well-known online retailers use. All customer financial information is encrypted and we never see it. To date, there has never been a breach of customer financial information. Customers may use any major credit card, PayPal or wire transfer to make payments.

Third-Party Websites

There are links to third-party sites on our website. We do not endorse any of the products and/or services they might offer. When a visitor or customer links to those sites from our site, our Privacy Policy is no longer in effect. Nor can we be responsible for any policies on that third-party site. We provide these links because we believe they might contain information that some of our visitors or customers might have an interest in.

Questions about Our Privacy Policy?

If there are any parts of our privacy policy that you do not understand, we urge you to contact our customer support department (open 24 hours) and get the answers you seek. As well, if you believe that your personal or financial information has been compromised in any way, please contact us immediately. As stated, we have never had a breach and we keep our security systems continually updated, and we test our systems regularly.

Changes in Our Privacy Policy

If we make any changes to our Privacy Policy, we will notify all of our customers via email. As well, we will announce those changes on our website. As soon as the change is announced, it becomes effective.

Our goal is to thoroughly protect the privacy of our visitors and customers, so that their visits and/or use of our service remain confidential.

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